ABOUT HAG

Based in Kota Kinabalu and run by a team of highly enthusiastic and passionate individuals, the HAG Store team strives to provide the best service they can to the customer. From innovative gadgets to the newer, lighting products, the team keeps “Quality is Our Priority” in mind. Founded in 2017, the company started by selling online in Lazada Malaysia & Shopee.my with a focus on innovative gadgets. Towards the end of 2018, the company branched out to Lawas (HAG Light) and shifted the focus to selling lights. Currently, the lighting products range from LED track lights, LED Panel lights, solar spot lights, solar street lights, T8 / T5 LED Fitting, indoor and outdoor decorative lights for indoor & outdoors, etc.

Offering only the best of the best for our valued customers all our products are priced competitively and paired with good customer service pre and post-sales and fast delivery. Rest assured that HAG Store is your trusted E-Store.

Interested in our wholesale distribution business? Please contact us for more information! Pricing is quoted according to a Minimum Order Quantity (MOQ). We appreciate your continuous support and we look forward to serving you again.

We love hearing from you, please send us feedback! We are constantly looking for ways to improve and enhance our services and systems.

OUR MISSION

We provide trendy, affordable, and innovative lighting products and gadgets to the community.

OUR VISION

To become every household’s trusted brand and #1 choice.

OUR CORE VALUES

  • Customers are #1: We treat our customers with care and look to building long term customer relationships.
  • Sincere and Honest: Honesty is the #1 policy for us because we understand how frustrating it can be when customer service doesn’t give a straight answer.
  • We encourage creativity and innovation in the workplace. As such, we have regular discussions where we share suggestions and ideas on how and what we can improve on.
  • Team Work goes a long way: We strive for excellence. “Go alone if you would like to go fast, go together to go far”.
  • Quality is Our Priority: Something we keep in mind in our day-to-day activities, especially when it comes to serving customers and handling products.
  • Give Back: We believe in making a difference by giving back to the community. Stay tuned for updates!

WHY CHOOSE US

  • Fast Delivery & Guarantee Safe Arrival: We take full responsibility for every parcel we send out. If a product is damaged or lost during shipping, we will replace with a new unit or issue a refund. Please contact us for more details on this or visit our Warranty Policy page.
  • 100% Quality Assured: Whenever possible, we pre-test the products before sending the package out.
  • Customer Satisfaction: We strive to provide a high standard of customer service throughout all the stages of the purchase journey (add to cart > purchase > post-purchase).
  • Pricing on Point: We offer retail and wholesale supplies at competitive and reasonable prices based on a MOQ.