SHIPPING & DELIVERY
We aim to deliver to your doorstep in the shortest possible time and use only trusted carriers in the business to ensure that your orders arrive on time and in excellent condition. We take full responsibility for each order sent out and take care in packing each parcel to ensure safe arrival. Should an order arrive damaged during shipping, please contact us immediately. The tracking number is usually sent to you via WHATSAPP. If you do not have WhatsApp, please do let us know as soon as possible.
Should your parcel not arrive, do let us know so that we may check with the courier service provider. For more information please see our Warranty Policy page.
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- Delivery fee varies based on location and total volumetric weight of the parcel.
- Recipients in Sabah can enjoy FREE DELIVERY for purchases above RM300.
- Please do reach out should you require delivery arrangements for bulkier purchases.
- Once your order has been handed over to our courier partner, we will contact you to share your tracking number and courier provider. You may track your parcel via https://www.tracking.my/
Estimated Delivery Time:
Your orders sent via Poslaju may take 2 - 5 working days to reach you. Kindly refer to the chart below for our dispatch schedule:
| HAG Store Operating Hours | Orders before 11am | Orders after 11am | |
|---|---|---|---|
| Mon – Fri | 9am – 5pm | Parcel processed on the same day | Parcel processed on the next day |
| Saturday | 9am – 12pm | Parcel processed on Monday | Parcel processed on Monday |
We aim to deliver to your doorstep in the shortest possible time and use only trusted carriers in the business to ensure that your orders arrive on time and in excellent condition. We take full responsibility for each order sent out and take care in packing each parcel to ensure safe arrival. Should an order arrive damaged during shipping, please contact us immediately. The tracking number is usually sent to you via WHATSAPP. If you do not have Whatsapp, please do let us know as soon as possible.
Should your parcel not arrive, do let us know so that we may check with the courier service provider. For more information please see our Warranty Policy page.
-
- Delivery feee varies based on location and total volumetric weight of the parcel.
- Recipients in Sabah can enjoy FREE DELIVERY for a purchases above RM300.
- Please do reach out should you require delivery arrangements for bulkier puchases.
- Once your order has been handed over to our courier partner, we will contact you to share your tracking number and courier provider. You may track your parcel via https://www.tracking.my/
Estimated Delivery Time:
Your orders sent via Poslaju may take 2 - 5 working days to reach you. Kindly refer to the chart below for our dispatch schedule:
