SHIPPING & DELIVERY

HAG Store aims to deliver the product to your doorstep in the shortest possible time and uses only trusted carriers in the business to ensure your orders arrive in a timely manner and excellent condition. We take full responsibility of each and every parcel we send out and guarantee safe arrival. Should a parcel arrive damaged during shipping, you may opt for a replacement product or a refund.

Should your parcel not arrive, do let us know as well so that we may check with the courier service provider. For more information please see Returns & Warranties.

  • For orders less than 1kg, we charge a delivery fee of RM6
  • For every subsequent 500g, we charge an additional RM5
  • Enjoy FREE SHIPPING on certain items or buy any 2 items to get free shipping!
  • We keep you informed! Once your order is ready for shipping, you will receive an email with your tracking number and courier provider, you may track your parcel via this link (https://www.tracking.my/) and you should receive your order within the next few days 🙂

Estimated Delivery Time:

Your orders will be sent via Poslaju / Skynet Courier, you may receive your order in 2 – 4 working days (Within Malaysia). Kindly refer to the chart below for the parcel dispatch schedule. Cheers!

HAG Store Operating Hours Orders before 11am Orders after 11am
Mon – Fri 9am – 6pm Parcel send out on the same day Parcel send out on the next day
Saturday 9am – 1pm Parcel send out on the same day Parcel send out on Monday

Estimated Delivery Time:

Your orders will be sent via Poslaju / Skynet Courier, you may receive your order in 2 – 4 working days (Within Malaysia). Kindly refer to the chart below for the parcel dispatch schedule. Cheers!

Mon – Fri (9am – 6pm)
Orders before 11am Orders after 11am
Parcel send out on the same day Parcel send out on the next day
Sat (9am – 1pm)
Orders before 11am Orders after 11am
Parcel send out on the same day Parcel send out on Monday